Emergency Contacts

Emergency Claims Assistance After Hours
For matters that require emergency assistance, please contact your broker manager directly or alternatively we provide below the immediate after hours support numbers for the Insurers noted.
For immediate After Hours Support please consider contacting the relevant insurer directly or follow up a call to our office and your message will be returned on the next working day.
If you need to contact the Insurer directly please have your Policy Reference Number ready so the claim can be attended too by a suitable claims handler to your enquiries

Insurers 

Insurer
Policy/ Claim Type
Phone
Email
QBE Insurance Australia
Home Claims
1800 023 387
Commercial Claims
Motor Claims
Allianz Australia Insurance
Home Claims
1300 858 649
Commercial Claims
Motor Claims
Zurich Australian Insurance
Commercial Claims
132 687
For Commercial Claims
For Motor Claims
Motor Claims
CGU Insurance
Home Claims
132 480

 claims@cgu.com.au

Commercial Claims
132 480

 claims@cgu.com.au

Motor Claims
132 480

 claims@cgu.com.au

AAI t/as Vero Insurance
Home Claims
1300 888 073
To Lodge Claims
Existing Claims
Commercial Claims
Motor Claims
Calliden
Home Claims
1800 805 899
 
Commercial Claims
1800 805 899
Broker Contact
Tony Giacobbe


0425734410

 
Phil Arrowsmith
0425734400
 
Glass

O’Brien's (National)
Barkly Glass Co. (Victoria)
All Points Glass  (Northern Metro Victoria)
1800 018 886
9687 2000
9455 0215
Water / Flood / Burglary damage

Pattersons Insurerbuild
1300 722 272
Fire/ Burglary/ Storm
Bay Building Services
1300 76 6216
Fire/ Burglary/ Storm
Johns Lyng Group
1300 73 6000
Fire/ Burglary/ Storm
Drytron
131 250
Water-Carpets
Steamatic
New Life Restorations (QLD)
ElectroDry
1300 783 262
1300 356 633
1300 132 713
Water-Carpets
Water-Carpets
Water-Carpets
 


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